Privacy Policy

Introduction

Your privacy is important to us. This privacy policy explains how Alertify collects, uses, and protects your information when you use our emergency management platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Alertify is an emergency management platform that provides rapid, targeted alerting and coordination solutions for emergency response teams.

Website: https://alertify.ch
Contact: info@alertify.ch

Information We Collect

We collect information you provide directly to us, including:

• Account information when you register for our services
• Contact details for emergency notifications and alerts
• Communication data when you contact us for support
• Usage data from your interactions with our platform
• Location data when using our mobile applications (with your permission)
• Comments and feedback you provide through our platform

Automatically Collected Information

• IP addresses and browser information
• Device identifiers and technical specifications
• Usage patterns and interaction data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our emergency management services
• Send critical emergency alerts and notifications
• Coordinate emergency response activities
• Communicate with you about service updates and support
• Analyze usage patterns to enhance user experience
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations and emergency response requirements

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Login and session management cookies
• Security and authentication cookies
• User preference and settings cookies

Functional Cookies

• Language and localization preferences
• Theme and display settings
• Form data to prevent data loss

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality.

Data Sharing and Third Parties

We may share your information in the following circumstances:

• With emergency response partners when coordinating emergency activities
• With service providers who assist in platform operations
• When required by law or to protect safety and security
• With your explicit consent for specific purposes

Third-Party Services

Our platform may include embedded content or integrate with third-party services that have their own privacy policies. These may include:

• Communication providers (SMS, email, voice calls)
• Mapping and location services
• Analytics and monitoring tools
• Cloud infrastructure providers

Data Security

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for data transmission
• Encrypted data storage with industry-standard protocols
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices
• Incident response procedures for security breaches

Data Retention

We retain personal information only as long as necessary for:

• Providing our emergency management services
• Meeting legal and regulatory requirements
• Maintaining historical records for emergency response analysis
• Resolving disputes and enforcing agreements

Account information is retained for the duration of your active subscription. Emergency response data may be retained longer as required by regulations or for critical infrastructure protection.

Your Rights

Depending on your location, you have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Export your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of data processing

To exercise these rights, contact us at info@alertify.ch. We will respond within the timeframes required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of significant changes via email or platform notifications
• Provide a summary of key changes when applicable

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

For urgent matters related to data breaches or security concerns, please contact us immediately at the email addresses above.